Privacy Policy

PROFLY AI may collect information you provide directly, including your name, email address, phone number, learning preferences, billing details, and any message or attachment you send through the contact form.

We may also collect usage information related to sign-in, platform navigation, mock test activity, study preferences, device type, browser details, and basic analytics required to operate and improve the service.

We use collected information to operate the PROFLY AI platform, personalize learning workflows, respond to support requests, process subscriptions or purchases, improve product performance, and maintain platform security.

Information may also be used to analyze product usage, understand student learning needs, and improve the quality of AI tutoring, test workflows, and library organization.

When you use the contact form, PROFLY AI stores the submitted message and any optional reference image in a backend database so the team can review and respond to your request.

Attachments should only include material relevant to your inquiry. Please avoid sending highly sensitive personal or payment information through the contact form.

PROFLY AI does not sell personal information. Information may be shared only with service providers or infrastructure partners that help us run the platform, process payments, deliver email, store files, or maintain security.

We retain information only for as long as reasonably needed to operate the service, satisfy legal obligations, resolve disputes, and maintain learning history or platform records where appropriate.

You may contact PROFLY AI to request updates or deletion of certain personal information, subject to legal, security, operational, and billing record requirements.

If you no longer want marketing or product-update messages, you may opt out where those communication options are provided.